All the amazing hardware, software, bells and whistles won’t mean a thing if there isn’t anyone in your corner to help you when things go awry. That is where VirtuaWerks® comes in. We provide exceptional after-sale support.
We offer a toll-free help-line staffed 12 hours-a-day, 6 days-a-week; where you will actually get a real live human on the phone to help guide you through your difficulties. Using remote access to the computer systems and our knowledgeable, polite, and patient staff; we will work at your pace to bring you a solution.
Something broken, malfunctioning, or just not up to snuff? Our parts department will have a replacement winging its way to you as soon as possible. With many extra parts in stock, we will turn-around and ship parts fast and accurately to assure you get what you need; limiting any excessive downtime. Just ship us back defective parts and we will have our expert electronic technicians refurbish it like new.
Each system comes not only with expert installation; we teach you and your employees how to get the most out of your customized system and provide your customers with an amazing experience. Have questions? Don’t be afraid to ask: our professional install team are there to give you not only an amazing system, but peace of mind.
Everyone at VirtuaWerks® is dedicated to making sure your investment in the world of Virtual Reality is a smooth one. If you ever need any questions answered, feel free to contact us. We are here for you.